Performance analytics is a soft skills assessment that scores what employees say, how they say it, and how they show up.
Included in every Immersive Training Platform seat.
Performance analytics is soft skills assessment and development built into UneeQ's Immersive Training Platform. It measures the skills that make people great in real-life scenarios, not just in training, including what they say and how they say it. Learners get feedback on things like tone of voice, body language, and empathy. Leaders get fair skills data they can compare across the whole team.
Sees the whole conversation. Scores words, voice, and body language together.
Fair for everyone. Every learner gets the same scenario and the same scoring.
Shows real progress. Suggests next steps so skills grow with each attempt.
faster time to productivity.
training effectiveness score.
of managers say they save time on coaching.
HOW IT WORKS
Your employee runs an AI roleplay on camera with a digital human playing a tough customer, a cautious buyer, a nervous new hire, or any other persona you choose.
As learners roleplay, we track all four dimensions at once: the words they choose, how they sound, their body language, and how they connect, measuring not just the words they're saying but how they're coming across.
Seconds after the session, learners see how they did on conversation skills and emotional intelligence, with a target for each. Talk speed, for example, should sit between 120 and 150 words a minute.
Their AI coach talks them through the results. Then they run the scenario again and watch the scores move. Managers see the same data, so 1:1s start with real evidence.
GO DEEPER IN YOUR TRAINING ANALYTICS
L&D leaders know the value of soft skills, yet 57% say they struggle to assess them accurately. We go beyond the transcript so managers have a view of who has the right communication skills, and who needs more training.
TEAM-WIDE ANALYTICS
Immersive Training Platform rolls every session up into team-wide reporting for managers, leaders, and L&D. See who's ready for the real thing, and show your board your training is working.
See how performance analytics compares with the transcript-only scoring in text-based tools, and with a manager watching live.
| Feature | Performance analytics | Transcript-only scoring | Manager observation |
|---|---|---|---|
| What it scores | Words, voice, and body language | Words only | Whatever the manager notices |
| Tone of voice and pace | Yes | No | Yes, if they're listening for it |
| Body language and facial expression | Yes | No | Yes, if they're watching for it |
| Emotional intelligence | Yes, six indicators | Partly, from the words | Depends on the manager |
| Same standard for every learner | Yes | Yes | Depends on the manager |
| When results arrive | Seconds after the session | Right away | When calendars line up |
| Manager time per session | None | None | The full session, plus the debrief and follow-up |
95%
training effectiveness score for Immersive Training Platform.
“Students can engage in realistic, repeatable interactions that help them sharpen both their communication skills and their ability to adapt in the moment.”
Nate SharpDean, Mays Business School, Texas A&MA brief overview of Immersive Training Platform.
Quick answers about performance analytics, from what it measures to who sees the scores.
Performance analytics is UneeQ's proprietary technology within Immersive Training Platform that improves how learners perform beyond the words they say. It scores how they sound and look in every AI roleplay, so they can build better soft skills in practice and take them into real conversations at work.
Performance analytics measures how people come across in an AI roleplay, in four dimensions. Verbal covers conversation flow, filler words, repetitive language, talk/listen ratio, and longest monologue. Vocal covers tone of voice and talk speed. Visual covers body language (including eye contact and posture), facial expression, and positioning on camera. Emotional intelligence covers six indicators, including empathy and adaptability.
People react to how you look and sound as much as to what you say. A rep can give the perfect answer on price and still lose trust by looking away and rushing through it. Practicing face to face with a digital human helps people spot those habits and fix them before a real customer notices. Our digital humans run on UneeQ's Digital Human OS, so they react while the learner talks, the way a real listener would.
Yes. Everyone faces the same scenario at the same difficulty, so you can compare people fairly and track each person's scores across attempts. If a new manager's body language score climbs from 2 to 4 out of 5 before their first tough review, you'll see it. Team reports show who's practicing, who's improving, and who's ready.
Yes to both. Managers see each learner's scores and how the team is trending, so they can spend 1:1s where they'll help most. If a manager disagrees with an AI score, they can review it and change it, so a person always has the final say. Learners also get a spoken debrief on their scores from their AI coach.
Yes. It scores any scenario you build in Immersive Training Platform. In sales training, reps see whether they stay calm and confident when price comes up. In customer service training, agents see whether they sound and look patient with an upset caller. In leadership training, managers see how they come across when giving tough feedback.
UneeQ is SOC 2 Type II and GDPR compliant. Your training data is never used to train our models. Role-based access means admins, managers, and learners each see what they need, and nothing they shouldn't. Your security team can review our independent SOC 2 audit report. Visit our Trust Center to learn more.
Yes. Immersive Training Platform is priced per seat, per month, with all features included, and performance analytics is one of them. It's in the free 30-day trial too, so you can start a free trial and see how you score.
We'll show you how easy it can be. Book a demo to see performance analytics score a scenario built for your team, or start a free 30-day trial and see how you score. No pressure.
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