With UneeQ, retailers can innovate at scale with personalized AI assistants—whether it’s to drive online sales through humanized customer service or provide roleplay training for retail staff.
86% of consumers' buying decisions are influenced by emotional needs. When a brand successfully meets these emotional needs, consumers are more likely to display higher loyalty, satisfaction, and advocacy for the brand.
UneeQ digital humans do just that by guiding your customers in real time; turning feelings of confusion and doubt into confidence and trust.
UneeQ is trusted by
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Kiehl's introduced Eve, a digital skincare expert designed to embody the brand’s professionalism and approachability. In stores, Eve interacts with customers at kiosks, assesses their skin types, and recommends a personalized skincare routine.
Digital human impact:
"The possibilities for brand connection with Eve really are limitless. I’m excited about the future of skincare and Kiehl’s within the metaverse."
– Mitch Goodall, Senior Digital Brand Manager, L'Oréal.
We all know the difference between a retail worker who can de-escalate a customer with ease and one who panics in the face of pressure. The difference is practice.
Through AI roleplay, retail staff get a safe space to hone their conversational skills (as well as make mistakes) so they're ready for the real thing.
UneeQ is trusted by
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