UneeQ digital humans guide telco customers to products they’ll love—and train your team to be at their best, too. With digital humans, you can elevate telco CX and enable high-performing teams.
From the telegram to the smartphone, telco brands have always led with innovation—innovation that last but never loses the human connection. Today, that means more than great customer service; it means confident, consistent, and capable sales teams.
UneeQ digital humans offer both: emotionally intelligent customer support and a next-gen telco sales coaching tools.
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Your reps face every customer type imaginable: the bundle-confused, the bill-shocked, the about-to-churn.
Now they can practice for all of them. UneeQ's Immersive Training Platform gives telco teams unlimited AI roleplay with digital humans that talk, react, and push back like real customers.
Setup takes minutes. Reps practice high-stakes conversations before they happen. And managers see exactly where to coach.
The biggest telco in Europe employs a family of UneeQ digital humans to help their customers find their way confidently to what they need. These interactive AI people listen to what customers need, and guide them through fun, personalized shopping experiences – all while embodying the Deutsche Telekom brand.
"The arrival of Max addresses a vital market gap – navigating complex product choices with ease. Max signifies Deutsche Telekom's commitment to innovative customer service, not only for tech aficionados but for all."
– Daniel Garcia Catalan, Innovation Manager
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