難しい顧客対応を、安全な環境で練習しましょう。

Peer and manager roleplay doesn't scale. Every session takes a manager's time, and quality depends on who's playing the customer. With UneeQ, every employee practices the same scenarios whenever they need to. Managers get their time back, and you get performance data across the whole team.

Very. Synanim™ drives lifelike expressions and gestures, and our Digital Human OS keeps each customer persona consistent, for consistent, reliable roleplay training. Our digital humans react as friendly, confused, frustrated, or confrontational customers, and those emotions can visually escalate in behavior, including while the learner is talking, so people can practice reading visual cues.

Peer and manager roleplay doesn't scale. Every session takes a manager's time, and quality depends on who's playing the customer. With UneeQ, every employee practices the same scenarios whenever they need to. Managers get their time back, and you get performance data across the whole team.

Very. Synanim™ drives lifelike expressions and gestures, and our Digital Human OS keeps each customer persona consistent, for consistent, reliable roleplay training. Our digital humans react as friendly, confused, frustrated, or confrontational customers, and those emotions can visually escalate in behavior, including while the learner is talking, so people can practice reading visual cues.

Absolutely. You can easily tailor personas, scenarios, policies, compliance rules, and product details to your industry and brand voice. Your team practices the situations they'll really face.

Yes. Clients see 95% training effectiveness, 2× knowledge retention, and 3× higher engagement. Teams also tell us they feel more prepared for the conversations that used to rattle them.

Yes, that's what it's built for. Your team practices reading body language, facial expressions, and non-verbal cues, the skills that make the different in retail, hospitality, healthcare, banking branches, and other in-person settings. It works as retail customer service training and retail sales training too, where service and selling happen in the same conversation.

Soft skills like active listening, empathy, clear explanations, problem-solving, de-escalation, service recovery, and staying calm under pressure. After each session, AI Buddy (our AI coaching feature) debriefs them face to face and answers their questions. It also works as customer support training for teams who help people in person.

After every session, our 3D Analytics shows how each person came across as well as what they said, with scores against your own service goals. Endorsements show who reached a passing grade, and managers can track progress across individuals and teams over time.

Traditional training explains what good service looks like. UneeQ lets your team practice it until it holds up under pressure. That's the difference between knowing the policy and handling the customer in practice.

Within days – or even hours. We can help you set up your first scenarios, and because it runs in the browser, there's no special equipment. Your team can practice from any location, on any shift.

Pricing is simple: per seat, per month, with every feature included. There are no tiers to decode or overages that will blow out your budget, just simple pricing. Book a demo to get your per-seat price.

No. The Immersive Training Platform is customer service training software that runs in the browser. There are no headsets or special hardware, just a device with a camera and microphone.

Book a demo and we'll show you the platform built around your customers. Or get hands-on today and start a free 30-day trial.