This month, UneeQ's Immersive Training Platform got five new digital humans, faster AI roleplay conversations, and smarter tools for managers.
If you've used our Immersive Training Platform for AI roleplay, you'll know we ship updates every week. Some are large announcements, like our launch of 3D Analytics last month; others are a number of smaller but no-less-exciting steps forward.
This month had a few of the second kind. Here's what's new.
Great news! We've added five new characters to Immersive Training Platform, to give you even more variety when building scenarios for your team to roleplay in.
We’ve also added Korean and Japanese to the languages your team can now practice in.
Authentic practice means practicing with people who actually look and sound like the customers, colleagues, or candidates your teams will meet in the real world. If you're training a regional sales team in the Gulf, a customer service team in Tokyo, or a UK-based onboarding cohort, the digital human on the other side of the AI roleplay should reflect that.
These five new additions have been lovingly built by our creative team to represent more types of personas — and are available right now in your scenario builder.
Conversational latency is one of those things you only notice when it goes wrong. If the AI jumps in before you've finished your thought, the immersion breaks. If there's an awkward pause after every sentence, same thing.
We've put serious engineering effort into latency over the years — it's one of the harder problems in real-time AI roleplay — and this month we tuned it again. Conversations now feel faster and more natural, and learners have a little more freedom to pause mid-sentence without the digital human cutting in.
Real conversation has rhythm, pauses, thinking time.
*Pause for dramatic effect*
Practice should too.
A lot of this month's work went into the tools managers actually use day-to-day. Here's what's new for team leads:
This is the kind of work that doesn't make for flashy headlines, but it's the difference between a tool managers open once a quarter and one they actually use every Monday.
A quick teaser, because we're not quite ready to make a big deal of this yet.
Our 3D Analytics already coaches learners on the words they use, their tone of voice, eye contact, body language, and posture. This month we added a new dimension: Emotional Intelligence. Each session now closes with a short paragraph on how the learner demonstrated EQ.
By EQ, we mean things like empathy, tone-matching, and reading the room — things that separate great leaders, salespeople, and customer reps from OK ones.
It's also the kind of feedback that's been really hard (or almost impossible) for L&D to deliver at scale. More to come on this over the next couple of months.
Keen to see any of this in action?
Contact our team to book a demo of Immersive Training Platform. We'd be happy to walk you through the new digital humans, talk through the latest updates, and build a custom scenario for your team's toughest conversations.
.png)
.png)
.png)