Whether you're helping residents navigate services or training teams to communicate better, UneeQ’s digital humans make public sector engagement more accessible, consistent, and scalable.
Frontline government work is full of high-stakes conversations: anxious citizens, sensitive cases, complex policy questions.
The key to success? Experience — which comes from practice.
UneeQ's Immersive Training Platform allows caseworkers, service agents, and public-facing teams to roleplay challenging interactions in a safe space — building empathy, consistency, and confidence before the real conversation happens.
Because every citizen interaction is a chance to earn trust.
UneeQ is trusted by
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In today's diverse and multicultural society, language barriers, technology illiteracy, and government staffing constraints all hinder people’s access to, and engagement with, municipal resources.
Digital humans provide natural, multilingual, multimodal communication. Residents interact with an AI agent who supports and guides them to the information they’re looking for—24/7, 365 days a year.
And by reducing the burden on real staff to handle simple tasks, digital humans can simultaneously reduce the cost to serve these requests.
Emma is co-designed to represent local communities, with a backstory and identity people feel connected to, so they feel comfortable asking for assistance. She offers support and guidance in around 100 languages, offering residents a new, innovative, accessible, and user-friendly way to get the information they need
Digital human impact:
"Our goal is to build a connected and engaged community that can foster a more prosperous future for the citizens of Amarillo."
– Rich Gagnon, Chief Information Officer, City of Amarillo.
UneeQ is trusted by
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