List of Sub-Processors
This version list of sub-processors was last updated on 12 May 2022.
From time to time we will add or remove sub-processors. In these cases we let all our subscribers know by sending an email to all Account Owners.
Name of Sub-Processor | Processing Performed | Entity Country | Security information |
Google LLC | Transcribing to text audio data received from an End User Synthesising audio based on text input from Customers. | United States | |
Amazon Web Services Inc | Cloud computing / infrastructure upon which the Platform operates Storage of conversation transcripts Synthesising audio based on text input from Customers. | United States | |
Microsoft Azure Speech Services | Synthesising audio based on text input from Customers. | United States | https://azure.microsoft.com/en-us/support/legal/ |
WellSaid Labs, Inc | Synthesising audio based on text input from Customers. | United States |
Name of Sub-Processor | Processing Performed | Entity Country | Security information |
Intercom R&D Unlimited Company | Storage of contact information to facilitate in-application chat | Ireland | |
HubSpot, Inc. and HubSpot Ireland Limited | Storage of contact information as part of customer relationship management and marketing | United States | |
Chargify LLC | Storage of contact information to facilitate invoicing | United States | |
Xero Limited | Storage of contact information to facilitate invoicing | New Zealand | |
Google LLC | Email communication of support / help queries | United States | |
Slack Technologies Limited | Communication of subscriber contact information to UneeQ employees where assistance is required | Ireland | |
Churnzero | Storage of contact information to facilitate customer success management | United States | https://churnzero.net/security/ |